Practical informationfor new co-op members

You have just joined Alterfin? Good to see you here.
You'll find below some key information and a few tricks we're sure you'll find handy.

YOUR HUMAN YIELD

Because impact comes first

To make the impact of your shares visible, you can access the Human Yield Calculator.
It helps you understand the concrete reach of your investment and how it supports livelihoods and resilience in vulnerable communities.

Each year, you will also receive a Human Yield Certificate alongside your dividend certificate.
It shows the human impact your share contributed to.

Strengthen your impact

If, over time, you wish to increase your participation, you can acquire additional shares throughout the year.

Invite others to join

You want to invite your loved ones to join Alterfin and grow their Human Yield with you?

Your statement

It includes:

  • Your personal contact details
  • Your personal contact details
  • Your shareholder number
  • Your personal structured communication for future transfers
  • An overview of your dividends and excess deposits (on your Individual Account – IA)
  • An overview of your deposits and share redemptions (on your Capital Account – CA)

Annual General Meeting

All Alterfin members are invited to the Annual General Meeting (AG), the cooperative’s highest decision‑making body. The AG takes place on the last Saturday of April. You will receive the invitation two weeks in advance.

A responsible financial return

Each year, Alterfin’s accounts are presented at the Annual General Meeting.
Depending on the results, the AG may decide whether or not to grant a dividend. If a dividend is approved in April, you will be informed in June.
You may also benefit from an exemption or reduced withholding tax on this dividend.
Information and conditions.

Tell us more about you

Just joined the cooperative? Your perspective matters.
Share your experience in a few minutes to help us grow and better support those who follow in your footsteps.

Update your preferences

Would you like to receive official and promotional communications by email or by post? The choice is yours.

Subscribe to Alterfin Info

Receive our quarterly reviews, dive into our results, discover unique testimonials, and stay updated on the human impact made possible thanks to your capital.

Create your MyAlterfin profile

Log in with your mobile phone, check your shares, update your information, and download your certificates—all in one space dedicated entirely to our members.

THE GARANTEE FUND


You can transfer your shares to a third party or donate them to the Alterfin Guarantee Fund to extend your impact.

More information.

Withdrawing your capital


Requests to redeem shares can be submitted between 1 January and 30 June. Shares are redeemed at their original price.
Download the exit form on our website or contact us.

Questions?


Check our FAQ and feel free to contact us.

We’re here for you, and our team will get back to you as quickly as possible by e-mail or by phone at +32 (0)2 538 58 62.